Basic Troubleshooting Steps for iOS Users (Delta Exchange App)

Step-by-Step Troubleshooting Guide:

1. Check Your Internet Connection
 Make sure you're connected to a strong and stable Wi-Fi or mobile network. Poor connectivity may cause app features to load slowly or not at all.

2. Force Close and Reopen the App

• Swipe up from the bottom of your screen (or double-tap the Home button on older devices).
  
  

• Swipe up on the Delta Exchange app to close it.
  
  

• Reopen the app to see if the issue is resolved.
  
  

3. Clear App Cache (By Reinstalling the App)
 Unlike Android, iOS doesn't offer a direct cache clear option. To reset the app cache:

• Delete the Delta Exchange app.
  
  

• Restart your device.
  
  

• Reinstall the app from the App Store.
  
  

4. Update the App
 Outdated apps can cause bugs or crash frequently.

• Go to the App Store → Tap on your profile icon → Scroll down to see pending updates.
  
  

• If Delta Exchange appears, tap Update.
  
  

5. Restart Your iPhone
 Sometimes a simple restart fixes app glitches:

• Press and hold the side button + volume button → Slide to power off → Turn the phone back on.
  
  

6. Check for iOS Updates
 Ensure your device is running the latest iOS version:

• Go to Settings > General > Software Update
  
  

• If an update is available, tap Download and Install
  
  

7. Enable App Permissions

• Go to Settings > Delta Exchange
  
  

• Ensure necessary permissions like Internet Access, Notifications, etc., are enabled.
  
  

 Still facing issues?

Contact our support team for help:

• Email: support@india.delta.exchange
  
  

•  Submit a Ticket: Support Center
  
  

•  Telegram Support: Join Telegram Group