Basic Troubleshooting for Website Users on Delta Exchange

If you're experiencing issues while using the Delta Exchange website, try these basic troubleshooting steps before reaching out to support:

 1. Refresh the Web Page

Sometimes a simple page refresh (Ctrl + R or Cmd + R) resolves loading errors or minor glitches.

2. Check Your Internet Connection

Ensure you have a stable and active internet connection. Switch to a different network if needed.

 3. Clear Browser Cache and Cookies

Stored data may cause loading issues.

• Chrome: Go to Settings > Privacy > Clear browsing data
  
  

• Select Cookies and Cache, then clear it.
  
  

 4. Try Incognito/Private Mode

Open the website in an Incognito or Private window to rule out issues from extensions or cookies.

 5. Try a Different Browser

Switch to another browser like Firefox, Chrome, Safari, or Edge to check if the issue is browser-specific.

 6. Disable Browser Extensions

Some extensions, such as ad blockers, can interfere with website functionality. Temporarily disable them and reload the site.

 7. Check for 2FA or Security Locks

If your withdrawals or logins are restricted, check if you’ve recently reset 2FA or changed any security settings—this may lock certain features for 24 hours.

 8. Avoid Using VPNs or Proxies

VPNs may trigger region-related issues or login errors. Try disabling your VPN and reloading the page.

? Still Need Help?

If you’re still facing issues, please contact our support team:

• ? Email: support@india.delta.exchange
  
  

• ? Submit a Ticket: Raise a support request
  
  

• ? Telegram: Join our community
  
  

We're available 24/7 to assist you.